Payments Operations Specialist
Global Tech Markets’ mission is to help organizations grow, evolve, and thrive. By integrating modern technology with the best people, we drive businesses forward in sustainable and smart ways. We do this by offering a range of specialist services, from which our partners can pick and choose depending on their needs.
Our range of expert services have been crafted to help businesses modernize and thrive at any point in their journey. Whether they’re just starting out and need a hand, or have a huge project in the pipeline, we’re here to guide them and do the heavy lifting where needed. Our range of services includes support, sales, VIP, CRM, Payments, Payouts, Anti-fraud, Risk Management, and more.
Our values center on providing our assistance in a friendly and human fashion, cutting out the corporate tape to deliver a practical and holistic service.
We build trust, and value long-term partnerships that allow our customers, and our team to grow together.
Your Responsibilities:
Set, maintain and optimize the process between the merchant and Payment providers
Design and monitor reports that will help collect relevant data about payment methods and its performance
Keep up to date with the industry best practices in payments processing and recommend implementations as per the business needs
Optimization and automation across all payments related verticals (costs, performance and approval rates, user experience etc. )
Develop new operational workflows to increase efficiency across the department
Provide assistance to Compliance, Marketing, Risk, and Customer Support teams
You are the ideal candidate if you have:
2+ years of experience in Payments and Finance and understanding of the online payments' environment
Knowledge of payment providers/services and related flows
Proven experience with monitoring and building relevant procedures
Strong understanding of transaction reconciliation and best practices
Logical and data-driven mindset
Great MS Excel skills
Fluent in English
Great attention to details, well organized and multi-tasking
Previous experience with Zendesk or other ticketing systems is an advantage
Our reward to you is:
Competitive remuneration package
Modern environment with colleagues ready to share their experience
Opportunity to lead challenging and interesting projects by turning your ideas into reality!
Full-time employment and labor contract
Regular Happy hours each Friday
Team-building events and activities
Food vouchers
Birthday gift vouchers
Newborn gift vouchers
Health insurance from the very first month
Great office location
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