Digital Customer Communication Intern

At ProCredit Bank, we value our interns and treat them with responsibility and care. We provide opportunities to work on real projects, share valuable practical knowledge, and help them immerse themselves in the dynamic banking environment.

We are currently looking for a motivated and responsible individual to join our team in our Digital Customer Communication Unit in Sofia as an Intern.

What to expect?

During the internship at ProCredit Bank, you will have the opportunity to gain hands-on experience in supporting customers by providing guidance on banking products and services, resolving inquiries, and ensuring positive customer experience. You will learn about our business philosophy, while actively assisting with remote customer identification, document signing, offering products and relationship building through phone and digital communication.

Requirements:

• Good computer literacy
• Good level of English language
• Serious and responsible approach to assigned tasks
• Open communication, giving and receiving feedback
• Analytical thinking and attention to detail
• Initiative and active participation in the assigned tasks

Our Offer:

• Flexible working hours
• Professional and supportive work environment
• Hands-on practical knowledge and skills
• Opportunities for training and professional growth
• Acquisition of practical knowledge and skills

Internship Details:

• Duration: 6 to 12 months/ on-site internship
• Schedule: Adapted to your university workload (no need for full-time presence or daily attendance)
• Paid internship: scholarship provided under a labor contract for specific working days of the week.

Only short-listed candidates will be invited to the upcoming stages of the selection process.

Your application will be treated with strict confidentiality and in compliance with the legal requirements for personal data protection.