Network Customer Support Specialist (USA Hours)

We are looking for: a Network Customer Support Specialist (USA Hours).  

Responsibilities: 

• Handling Business Clients Technical requests ; 

• Focusing on customer expectations and satisfaction; 

• Analyzing clients' problems and providing relevant solutions; 

• Collaborating with other team members to provide high-quality support; 

Requirements: 

• Previous experience in a technical support or customer service role; 

• Strong verbal and written communication skills; 

• Excellent problem-solving skills and keen attention to detail; 

• Ability to work USA hours from 8 p. m to 4 a. m 

• Fluency in English (written and spoken).  

We offer: 

• A stable job and career development opportunities; 

• Attractive salary; 

• Additional health insurance; 

• Special benefits for our team members (Multisport Card, Happy Hours, etc. ) 

• Young and friendly environment; 

Cross Source LTD - Recruitment Agency (license № 2767 from 21. 03. 2019)