Flight Support Advisor София

Flight Support Advisor
София

At Astrea Recruitment, we’ve spent the last 18 years helping people turn job searches into exciting new beginnings. With offices in Bulgaria and Serbia, we connect top talent with leading local and international employers. Our mission is to support growth and match the right people with the right opportunities.

For one of our clients – a global leader in customer experience and engagement – we are looking for a Flight Support Advisor to assist passengers for some of the world’s most recognized airline brands.
Responding to incoming voice inquiries related to bookings, flight details, baggage policies, and travel offers

Providing fast, clear, and professional customer support

Troubleshooting and resolving issues to ensure a smooth journey

Representing leading airline brands with confidence and care
Excellent spoken and written English

Previous experience in a customer-facing or call center role is an advantage

Calm and solution-oriented, especially in dynamic situations

Comfortable using computer systems and multitasking tools
Fully paid training to prepare you for success

Health insurance plus additional medical perks

Meal vouchers and access to a discounted fitness card

Wellbeing support including mental health resources and coaching

A friendly and professional team environment

Ready to Take Off?

If this sounds like the right opportunity for you, send us your CV in English and include the reference number SM_.

We will contact shortlisted candidates promptly. Your personal data is protected in full compliance with the Commission for the Protection of Personal Data (Astrea Recruitment, reg. No 1809).