Network Customer Support Specialist (USA Hours) София

Network Customer Support Specialist (USA Hours)
София

We are looking for: a Network Customer Support Specialist (USA Hours).

Responsibilities:

• Handling Business Clients Technical requests ;

• Focusing on customer expectations and satisfaction;

• Analyzing clients' problems and providing relevant solutions;

• Collaborating with other team members to provide high-quality support;

Requirements:

• Previous experience in a technical support or customer service role;

• Strong verbal and written communication skills;

• Excellent problem-solving skills and keen attention to detail;

• Ability to work USA hours from 8 p. m to 4 a. m

• Fluency in English (written and spoken).

We offer:

• A stable job and career development opportunities;

• Attractive salary;

• Additional health insurance;

• Special benefits for our team members (Multisport Card, Happy Hours, etc. )

• Young and friendly environment;

Cross Source LTD - Recruitment Agency (license № 2767 from 21. 03. 2019)